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HIPAA compliant
We sign a Business Associate Agreement before anyone touches PHI, and work only inside the systems you authorize, with individual, role-based access.
Healthcare Operations & Technology
Virtual medical staff, AI agents, billing, & custom software for U.S. healthcare practices. Built for clinicians, by healthcare technology experts — fully HIPAA compliant.
In the queue today
CCM check-in completedCare plan updated · time logged
RPMReadings reviewedVirtual medical assistants, scribes, care coordinators, billing specialists and engineers — one accountable team.
VMA · Virtual Medical AssistantsVMS · Virtual Medical ScribesVR · Virtual Receptionists & Patient AccessSDS · Scheduling Department ServicesCDS · Clinical Documentation SpecialistsRCM · Medical Billing & Revenue Cycle ManagementIVS · Insurance Verification ServicesNA · Nurse AuditorsCCM · Chronic Care ManagementPCM · Principal Care ManagementAPCM · Advanced Primary Care ManagementCPM · Chronic Pain ManagementRPM · Remote Physiologic MonitoringRTM · Remote Therapeutic MonitoringTCM · Transitional Care ManagementAWV · Annual Wellness VisitBHI · Behavioral Health IntegrationCHI · Community Health IntegrationPIN · Principal Illness NavigationVBC · Value-Based Care SupportEligibility & benefitsPrior authorizationDenial managementPatient schedulingCloud PBX & IVRHL7 v2 · FHIR · RESTGoverned AI workflowsVMA · Virtual Medical AssistantsVMS · Virtual Medical ScribesVR · Virtual Receptionists & Patient AccessSDS · Scheduling Department ServicesCDS · Clinical Documentation SpecialistsRCM · Medical Billing & Revenue Cycle ManagementIVS · Insurance Verification ServicesNA · Nurse AuditorsCCM · Chronic Care ManagementPCM · Principal Care ManagementAPCM · Advanced Primary Care ManagementCPM · Chronic Pain ManagementRPM · Remote Physiologic MonitoringRTM · Remote Therapeutic MonitoringTCM · Transitional Care ManagementAWV · Annual Wellness VisitBHI · Behavioral Health IntegrationCHI · Community Health IntegrationPIN · Principal Illness NavigationVBC · Value-Based Care SupportEligibility & benefitsPrior authorizationDenial managementPatient schedulingCloud PBX & IVRHL7 v2 · FHIR · RESTGoverned AI workflows
See It in Action
Watch one practice's day play out: coverage checked at dawn, calls answered, notes drafted live, the inbox cleared and a home reading routed to the care team.
Carevory Workspace · Riverside Family Medicine (sample)
Sample data7:45 AMIVS
Insurance verified before the doors open
Today's patients are checked overnight and at dawn. Problems surface before anyone is at the front desk.
Today's schedule
Verified 0 / 5
- 8:00RAR. AlvarezMedicare Part BQueued
- 8:20JCJ. ChenAetna PPOQueued
- 8:40MOM. OkaforBCBS HMOQueued
- 9:00SPS. PatelMedicaid MCOQueued
- 9:20DKD. KimUnitedHealthcareQueued
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Illustrative walkthrough with fictional patients and sample data. Workflows, volumes and coverage are agreed per engagement.
Trust & Compliance
We sign a Business Associate Agreement before anyone touches PHI, and work only inside the systems you authorize, with individual, role-based access.
- HIPAA compliant
- BAA before any PHI access
- Works in your EHR
- Individual, role-based access
Works in your EHR
Epic, athenahealth, eClinicalWorks and 13 more. No new system for your staff to learn.
Logos are trademarks of their respective owners and are shown to identify systems our teams work in. No partnership or endorsement is implied.
Virtual Medical Staff
Trained, supervised and working inside your EHR — so providers get their evenings back and the front desk can keep up. Add one role or build a whole virtual team.
Try It
Pick roles and coverage. Watch the team and the week fill in, then send it to us as a request.
1 · Pick roles
- VMAVirtual Medical AssistantsA trained medical assistant on your team — working remotely, inside your systems.1
- VMSVirtual Medical ScribesFinish the note before the patient leaves — not after dinner.2
- VRVirtual Receptionists & Patient AccessEvery call answered, every patient given a clear next step.0
- SDSScheduling Department ServicesKeep every provider's schedule full and every appointment confirmed.0
- CDSClinical Documentation SpecialistsComplete, accurate charts that are ready for coding and review.0
- IVSInsurance Verification ServicesKnow what's covered before the patient walks in.0
2 · Choose coverage
Your virtual team
VMAVMSVMS
Weekly coverage · Mon–Fri · 8 AM–5 PM
Mon
Tue
Wed
Thu
Fri
Sat
Sun
3 people · 1× VMA, 2× VMS · business hours
Request this team
Roles, hours and time zones are confirmed in your proposal.
Care Between Visits
A call when readings stop. A ride arranged for the specialist visit. A refill sorted before it runs out. That's what connected care feels like from the sofa.
- Named coordinator
- Devices set up at home
- Follow-up after every hospital stay
Care Programs
From chronic care management to remote monitoring and transitions after discharge — we operate the enrollment, outreach, queues and documentation each program needs, alongside your clinicians.
An Illustrative Month
This is what care between visits looks like when someone owns every step — from the first call to the month-end summary your team signs off.
- 01Day 1Carevory enrollment team
An eligible patient is identified and invited.
The practice's records show hypertension and diabetes. A coordinator calls with an approved script, explains the program and records consent.
- 02Day 3Carevory device logistics
A blood-pressure cuff arrives — and someone shows them how.
The device ships to the patient's home. On a short call they take their first reading with someone talking them through it.
- 03Day 12Routed to your clinicians
The numbers drift. The right person hears about it.
Two readings fall outside the thresholds the clinician set. They are routed to the care team the same day, under the practice's protocol.
- 04Day 18Carevory care coordinator
The monthly check-in covers the whole picture.
Goals, medications, an upcoming eye exam and a ride to the next appointment — all updated in one care plan.
- 05Day 30Ready for your sign-off
The month closes cleanly.
Reading days, time by staff type and activities are summarized for the practice to review and sign off before claims go out.
Consent recorded · CCM + RPM
What We Do
From virtual medical staff to governed AI, revenue operations and custom software — one accountable team across everything that surrounds your clinicians.
Medical Support Services
Documentation, the front desk, eligibility and the revenue cycle — seven functions, one accountable team, working inside your systems.
- VMS01
Virtual Medical Scribes
Finish the note before the patient leaves — not after dinner.
- Best for
- Physicians, NPs and PAs in primary care, specialty clinics, urgent care and telehealth.
- Includes
- Real-time or async documentation, full EHR support
Explore - VMA02
Virtual Medical Assistants
A trained medical assistant on your team — working remotely, inside your systems.
- Best for
- Physicians, practice managers and multi-provider groups whose support staff are stretched.
- Includes
- Chart prep, inbox and refills, prior authorizations, referrals
Explore - VR03
Virtual Receptionists
Every call answered, every patient given a clear next step.
- Best for
- Call-heavy practices, patient access directors and multi-location operations leaders.
- Includes
- Inbound call handling, appointment scheduling, message taking, call routing
Explore - SDS04
Scheduling Department
Keep every provider's schedule full and every appointment confirmed.
- Best for
- Clinics, specialty practices and multi-location groups that want one scheduling desk.
- Includes
- Appointment scheduling, calendar management, reminders, follow-ups
Explore - CDS05
Clinical Documentation
Complete, accurate charts that are ready for coding and review.
- Best for
- Practices, groups and facilities with documentation backlogs or high note volumes.
- Includes
- Clinical note writing, transcription, EHR data management and documentation support
Explore - IVS06
Insurance Verification
Know what's covered before the patient walks in.
- Best for
- Practices, groups and facilities that need dependable eligibility checks and authorization support.
- Includes
- Insurance eligibility, benefits verification, prior authorization support
Explore - RCM07
Medical Billing & RCM
Keep your revenue cycle moving, from scheduling to follow-up.
- Best for
- Practice owners, administrators, RCM directors and finance leaders.
- Includes
- Claims submission, denial management, coding support, payment posting
Explore - NA08
Nurse Auditors
Stay survey-ready and keep reimbursement aligned with the care you deliver.
- Best for
- Skilled nursing, post-acute and long-term care operators, administrators, DONs and MDS coordinators.
- Includes
- Clinical audits, MDS, PDPM, quality measures, survey preparedness
Explore
Every function is scoped in writing before launch, runs inside the systems you already use, and is covered by a Business Associate Agreement before any PHI is touched.
Why Carevory
People and AI working together, inside your systems, under one accountable team — and HIPAA compliant from day one.
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People and AI, together
AI agents take the repetitive calls, messages and paperwork. Trained people handle everything that needs judgment.
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Works in your EHR
Epic, athenahealth, eClinicalWorks and 13 more. No new system for your staff to learn.
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One accountable team
Medical billing, front desk, care programs and custom software under one delivery lead.
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Start with one service
Begin with a single workflow or pilot group, then expand once it's working for you.
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Results you can see
Measures agreed upfront and reviewed with you every month — no black boxes.
One Engagement. Clear Ownership.
Clinical decisions stay with licensed clinicians. Always. Diagnosis and treatment, care-plan approval, thresholds and protocols and final sign-off remain with your team — while eligibility and enrollment, outreach and scheduling, queues and escalation, documentation and reporting sit with ours.
The Boundary
Clinical decisions stay with licensed clinicians. Always.
Your clinicians
- Diagnosis & treatment
- Care-plan approval
- Thresholds & protocols
- Final sign-off
The Carevory team
- Eligibility & enrollment
- Outreach & scheduling
- Queues & escalation
- Documentation & reporting
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A defined scope
What we deliver and what you retain — in writing.
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An accountable lead
Named leads across billing, care, communications and technology.
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Agreed escalation paths
Everyone knows who hears about what, and how fast.
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Visible progress
Completed work, open issues and next priorities, reviewed monthly.
Start With the Problem
Pick the closest match. You'll see what we support, how it's measured, and the fastest way to start the conversation.
Explore medical billing and RCM
Keep your revenue cycle moving, from scheduling to follow-up.
- Appointment scheduling, confirmations, rescheduling and front-desk workflow support.
- Eligibility and benefit verification, deductible/copay review and payer requirement checks.
- Prior authorization, pre-certification and referral tracking, including payer follow-up.
Measured: First-pass acceptanceMeasured: Denial rateMeasured: Days in A/RMeasured: Aging mix
For the People Running Healthcare
Physician practices, healthcare groups, hospitals, ACOs, digital health companies and service partners each need a different kind of help. The team and engagement model are matched to the work.
(01)
Physician Practices
Keep your practice moving beyond the appointment.
(02)
Healthcare Groups & MSOs
Create consistency across locations.
(03)
Hospitals & Health Systems
Extend capacity around a defined operational challenge.
(04)
ACOs & Value-Based Care Organizations
Connect outreach, follow-up and performance visibility.
(05)
Digital Health Companies
Move from product idea to dependable delivery.
(06)
Healthcare Service Partners
Add delivery capacity behind your customer commitments.
(07)
Skilled Nursing & Post-Acute
Stay audit-ready while your team stays with residents.
Built Around Your Workflows
We begin by understanding your organization, systems and priorities. Together, we define responsibilities, establish the required access and agreements, and launch a delivery plan with clear milestones and reporting.
Step 01
Discover
We understand your objectives, systems, volumes and constraints.
Step 02
Define
We agree scope, responsibilities, commercial terms and success measures.
Step 03
Prepare
We establish the necessary agreements, access, workflows and training.
Step 04
Launch
We validate the service with a controlled rollout.
Step 05
Improve
We review performance, resolve exceptions and prioritize the next changes.
Our Commitment
Completed work, open issues and next priorities, reviewed monthly — no black boxes.
- Services
- 21Services
- Care Programs
- 12Care Programs
- EHR Systems Supported
- 16EHR Systems Supported
- Service Areas
- 5Service Areas
FAQ
Start with one workflow, a defined project or an ongoing delivery function — and expand once it is working for you.
Yes. An engagement can address one workflow, a defined project or an ongoing delivery function. Additional services can be scoped as your requirements evolve.
Where feasible, yes. We confirm system access, vendor conditions and workflow fit during discovery. New tooling is proposed when required and agreed before implementation.
Pricing depends on scope, volume, staffing, coverage, complexity and third-party costs. We provide a proposal that separates implementation, recurring services and optional work.
Yes. Carevory is HIPAA compliant. We sign a Business Associate Agreement before anyone on our team accesses protected health information, work only inside the systems you authorize, and cover subcontractor arrangements too.
Start a Conversation
Let's identify your next practical step.
Tell us what is slowing your organization down or what you want to build. We will help define a focused starting point.
Business inquiries only. Please don't include patient information.