Screen and identify
Screening follow-up and positive results are tracked so no one is lost.
Behavioral & socialBHI
Depression, anxiety and substance use often surface in primary care first. BHI — including the Collaborative Care Model — lets practices screen, track and treat with a behavioral care manager and psychiatric consultant. We help run the registry, screening follow-up, scheduling and documentation.
Who qualifies
Eligibility is confirmed against your own population before a pilot group is approached.
- 01
A behavioral-health or psychiatric condition, including substance use, that needs care management
- 02
The billing practitioner continues to treat and direct the patient's care
- 03
Consent documented before services begin
- 04
For Collaborative Care: a behavioral care manager and a psychiatric consultant in the model
What your patients experience
- Help without a separate waiting list
- Regular check-ins on how they feel
- A team that talks to each other
- Care that stays in a familiar place
How we run it
Your clinicians keep every clinical decision. We run the operations around them.
Enroll
Patients are introduced to the program and consent is recorded.
Maintain the registry
Scores, contacts and treatment status are kept current for the care manager.
Prepare case reviews
Cases needing a change are queued for the psychiatric consultant.
Document the month
Time and activities are captured by role for billing review.
Stays with your clinicians
Assessment, therapy, prescribing and psychiatric consultation are delivered by licensed professionals.
What your practice receives
- Screening workflows (e.g. PHQ-9, GAD-7)
- Patient registry and follow-up tracking
- Consultant case-review preparation
- Time logs by role and month
Billing reference
Listed as published for calendar year 2026 under the Medicare Physician Fee Schedule. Requirements, documentation rules and payer policies change — confirm current CMS and payer guidance with your billing team. Carevory does not guarantee reimbursement. BHI billing codes
| Code | What it covers |
|---|---|
| 99484 | General BHI, at least 20 minutes of clinical staff time per month |
| 99492 | Collaborative Care, initial month, first 70 minutes |
| 99493 | Collaborative Care, subsequent months, first 60 minutes |
| 99494 | Collaborative Care, each additional 30 minutes |
| G2214 | Collaborative Care, first 30 minutes in a month |
Carevory does not guarantee reimbursement. Confirm current CMS and payer guidance with your billing team before you bill.
Often combined with
The same minutes are never counted toward two programs — time is logged against one at a time.
FAQ
What practices ask before launching BHI.
Clinical behavioral-health staffing is scoped separately and only through appropriately licensed professionals. Our default role is program operations.
Yes, when requirements for each are met and the same time is not counted twice.
Your clinicians, or qualified clinical staff working under your supervision and protocols where contracted. Carevory runs the operations around them: eligibility, enrollment, outreach, scheduling, queues, documentation and reporting.
No. Payer rules, documentation and clinical decisions determine payment. We help you meet program requirements and give you clean records for billing review.
Start with one workflow
Tell us about your patient population, systems and staffing. We'll scope a pilot group, the workflow and the reporting you'd see each month.
Business inquiries only. Please don't include patient information.