Defined project
For implementation work with a clear scope, milestones and acceptance.
e.g. Phone migration, integration build, MVP
Engagement models
Use a defined project for implementation, a managed service for ongoing operations, a dedicated team for capacity, or a phased engagement that combines them. We separate setup, recurring delivery and third-party costs so your proposal explains what is included.
Four structures
Most engagements begin as one of these and move to a phased plan once the first workflow is proven.
Managed service
For ongoing operations with agreed coverage, queues and reporting.
e.g. RCM, contact center, managed IT
Dedicated team
For capacity, with role profiles, supervision and continuity agreed upfront.
e.g. Billers, coordinators, engineers
Phased engagement
Combines the above — start focused, expand through a defined plan.
e.g. Multi-service programs
Pricing
Request a tailored proposal.
Most services are priced to your scope rather than a published rate — billing is the exception, and its rates are on the billing page. Here is what shapes a proposal, and how yours is itemized.
What affects price
- Scope
- Volume
- Staffing
- Coverage hours
- Complexity
- Third-party costs
Itemized separately
- One-time implementation
- Recurring services
- Third-party licensing
- Cloud consumption
- Telecom usage
- Optional work
Charging basis
Indicative only — your proposal states the exact basis, the minimum term and what sits outside it.
| Service | Typical charging basis |
|---|---|
| Virtual medical staff | Monthly full- or part-time role pricing with agreed coverage hours, onboarding and replacement terms |
| Insurance verification | Per-verification or monthly volume tier; prior authorization scoped separately where needed |
| Nurse audits | Fixed-fee audit by scope and sample, or recurring monthly audit program |
| Billing & RCM | Percentage of monthly collections, by band — published on the billing page; credentialing and virtual front desk priced as add-ons |
| Care coordination | Setup + dedicated staffing or defined per-enrolled/active-patient service fee |
| Virtual receptionists | Setup + agent/FTE, productive-hour or defined volume tier |
| Dialer & VoIP | Implementation + management retainer + clearly itemized seats, numbers and usage |
| IT & cybersecurity | Assessment/project + per-user/device/site or agreed managed-service tier |
| Product & engineering | Fixed discovery + milestones, time-and-materials or dedicated delivery team |
| AI agents & automation | Setup + monthly platform fee, with usage (minutes, conversations or tasks) itemized |
| Integration & data | Discovery + implementation + support; usage and vendor charges separately |
| Dedicated teams | Monthly role-based capacity or hourly model with coverage and replacement terms |
We do not publish starting rates. Implementation, recurring delivery and third-party costs are always itemized separately so you can see what is included.
FAQ
How scope, pricing and guarantees actually work in a Carevory engagement.
Pricing depends on scope, volume, staffing, coverage, complexity and third-party costs. We provide a proposal that separates implementation, recurring services and optional work.
Yes. An engagement can address one workflow, a defined project or an ongoing delivery function. Additional services can be scoped as your requirements evolve.
No. We agree delivery measures and reporting with your team. Reimbursement, clinical outcomes and third-party decisions depend on factors beyond a service provider's control.
Start with one workflow
Tell us what is slowing your organization down or what you want to build. We will help define a focused starting point.
Business inquiries only. Please don't include patient information.