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Carevory HealthOperations & Technology

A healthcare operations and technology partner for U.S. providers, healthcare groups and digital health businesses.

Connected operations. Better healthcare delivery.

HIPAA compliant · BAA before any PHI access

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Send your email and we will help define a focused starting point — business inquiries only.

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  • All 21 services

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  • Chronic Care Management (CCM)
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  • All 12 programs

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  • Hospitals & Health Systems
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  • Skilled Nursing & Post-Acute
  • See It in Action
CAREVORY

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  1. Home
  2. /Services
  3. /Care Coordination
Revenue & Care Operations

Keep patient follow-up connected to the care team.

We help healthcare organizations organize enrollment, outreach, documentation and follow-up across care-management workflows. Each engagement follows your protocols, supervision requirements and escalation paths.

Discuss Your Care ProgramChoose a time

Best for: Clinical operations leaders, practice managers and ACO/VBC program teams.

What we support

Scope you can see before you sign.

Engage the full scope or pick the functions you need. Each item below can be included, excluded or phased in your proposal.

Request a scoped proposal
  1. 01

    Patient identification workflow support, eligibility review and enrollment coordination.

  2. 02

    Program consent capture and documentation using approved scripts and systems.

  3. 03

    CCM, PCM and RPM operational support, including task tracking and care-plan documentation.

  4. 04

    Device onboarding coordination, adherence outreach and routing of reading exceptions.

  5. 05

    Appointment, referral, discharge follow-up and care-gap outreach coordination.

  6. 06

    Medication-list collection and reconciliation support routed to authorized clinical staff.

  7. 07

    Barriers-to-care documentation, community-resource navigation and closed-loop follow-up.

  8. 08

    Additional TCM, BHI, APCM and wellness workflows when staffing, supervision and payer requirements are confirmed.

How we work

From first mapping to full handoff.

We define the program and eligible population, confirm staffing roles, agree scripts and escalation rules, and pilot outreach before scaling.

01

Define program & population

02

Confirm staffing roles

03

Agree scripts & escalation

04

Pilot outreach

05

Scale

What you receive

Deliverables, not promises.

  • Program workflow
  • Outreach schedule
  • Task and escalation records
  • Documented handoffs
  • Activity reporting
What we measure

Defined before baselined.

Every metric gets an agreed definition, denominator and reporting period before we compare performance.

  • Contactability
  • Enrollment conversion
  • Task completion
  • Referral closure
  • Escalation timeliness
  • Documentation completeness
Often chosen by

Organizations that usually start with Care Coordination.

  • ACOs & Value-Based Care Organizations
FAQ

Before you ask.

The questions practices raise most often about Care Coordination.

No. Clinical assessment, treatment decisions and orders remain with appropriately licensed professionals. Administrative coordinators do not independently diagnose or change treatment.

Yes. An engagement can address one workflow, a defined project or an ongoing delivery function. Additional services can be scoped as your requirements evolve.

Pricing depends on scope, volume, staffing, coverage, complexity and third-party costs. We provide a proposal that separates implementation, recurring services and optional work.

Yes. Carevory is HIPAA compliant. We sign a Business Associate Agreement before anyone on our team accesses protected health information, work only inside the systems you authorize, and cover subcontractor arrangements too.

Related in Revenue & Care

Services that are usually scoped alongside it.

All services
RCMRevenue & Care

Medical Billing & Revenue Cycle Management

Keep your revenue cycle moving, from scheduling to follow-up.

Explore
IVSRevenue & Care

Insurance Verification Services

Know what's covered before the patient walks in.

Explore
NARevenue & Care

Nurse Auditors

Stay survey-ready and keep reimbursement aligned with the care you deliver.

Explore

Clinical judgement, triage and prescribing remain with your licensed staff. Scope, coverage and responsibilities are agreed in writing before launch.

Start with one workflow

Ready to scope Care Coordination?

Tell us what is slowing your organization down or what you want to build. We will help define a focused starting point.

Discuss Your Care ProgramChoose a time

Business inquiries only. Please don't include patient information.